That does seem to make sense, doesn’t it? However, most people who have tried this just get very frustrated. Long hold times, passing the buck to another manufacturer, being charged $35 for every call it’s enough to drive you crazy. Lights Out Management will solve any problem with your computer immediately over the Internet or phone. If we can’t, we are local, so we can send one of our technicians over at your earliest convenience to take care of it in person.